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All orders now fulfilled by Access Diagnostics

About Us Access Diagnostic Tests UK Ltd
Falcon Lodge
Hexgreave Hall Business Park
NG22 8LS

Phone & Fax 00 44 (0) 1623 883 830 VAT No: 801 6148 62 Company No 4781862
Making A Purchase By making a purchase you agree to the terms & conditions as specified below.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.
Shipping And Handling

Delivery Schedule All our tests are shipped by Royal Mail First Class Parcel Service or Royal Mail Special delivery when the express delivery option is selected.

We aim to get your order into the next Royal Mail collection available after you order is received. Please kindly note that this is not a guarantee of next working day delivery, please allow between 2 and 5 working days for UK delivery & 3-14 days for international delivery within Europe.

If your order is time critical please select the "Express Delivery" shipping option during the checkout process.
Please note a signature is required on all Express Delivery & Special Delivery orders

All our outer packaging is dicreet brown or white padded jiffy packs or parcels with no company advertising or logo's

Orders not received within 7 days for UK & 14 days for international should be notified by e-mail to customer services with details of your basket number and/or worldpay transaction number.
email customerservices@accessdiagnostics.co.uk

Please ensure you use a valid and current e-mail address when ordering, as you will receive all confirmation and reference numbers relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these in any correspondence to us regarding your order.
Tax Charges Access DiagnosticTests UK Ltd is VAT registered
VAT is charged at 20%
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach worldpay payment provider. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. Normal EU warantees apply
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01623 883 830 International 00 44 (0) 1623 883 830 or fax us on 01623 884 105 or write to us at :
Access Diagnostic Tests UK Ltd
Falcon Lodge
Hexgreave Hall Business Park
NG22 8LS
Privacy Policy Access Diagnostics do not disclose buyer's information to third parties. Periodically we may send e-mail newsletters with special offers, new products discount codes and fertility news. You may un-subscribe at any time.

All orders are processed by Worldpay who will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Items may be returned within 28 days of purchase. Items should be complete packs, un-opened and unused.
We reserve the right to apply a re-stocking fee of up to 15% of the order value to cover delivery costs and merchant service fees inccurred.

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